05-09-2019 10:52 AM
When I try to unlock my old tablet I get a message OOps Error something went wrong. Does this mean my tablet is already unlocked or do I need help from somewhere else.
05-09-2019 01:24 PM
Good Afternoon @MarieM1.
What tablet is it your trying to unlock?
You could try another network SIM to see if this has previously been unlocked.
Did you have your tablet on a pay monthly account?
05-09-2019 11:22 PM
Did you buy this device yourself new direct from EE or is it 2nd-hand? The unlocking process & costs are different. Is it on contract or PAYG? How old is it?