15-05-2017 11:50 PM
I'm currently awaiting my iPhone device to be unlocked. I have already recieved the confirmation message and followed the processes if the phone still doesn't work, such as carrying out a factory restore. It is an Apple I Phone 6s device which is currently displaying 'Sim not supported'
16-05-2017 12:05 AM
Please click on this How to unlock your iPhone -link
And follow the process.
I hope it will help you get it go.
16-05-2017 12:09 AM
I've given these steps a go quite a few times and sadly, have not managed to solve the problem but thanks !
16-05-2017 06:02 AM
@Aw124. What network SIM card are you trying to use ?
16-05-2017 07:56 AM
@James_B @Aw124 If it's a 3 SIM card these are known to have issues when using them to perform the unlock on the device and is not recommended to use these, but once unlocked you can use the 3 SIM card with no issues. It's best to use a O2 or Vodaphone sim when doing this.
16-05-2017 08:35 AM
I've checked with Vodafone and they have said it is because the phone is still locked by EE
16-05-2017 08:41 AM
@Aw124 And is that Vodaphone SIM card activated ? It needs to be a sim that is already working.