11-02-2017 08:24 AM
I've tried to upgrade to my new SIM but every time I try the service reports that it is currently unavailable and will be up shortly.
the web address I'm using is ee.co.uk/simswap
11-02-2017 10:35 AM
11-02-2017 01:04 PM
11-02-2017 10:25 PM
12-02-2017 11:12 AM
12-02-2017 01:47 PM
12-02-2017 02:35 PM
I have generated you a unique chat link to our customer service team, who will be happy to look into this for you.
This can be found in your Private Messages.
The link will be active from now till 9pm (UK TIME).
Let me know how you get on.