by TommyC26
New Member

I need to get my account uncancelled as I cant upgrade or anything any ideas?

I go to upgrade my phone and it says your account is cancelled, what's the easiest way to un do it? Thanks. 

2 REPLIES 2
by Grand Master
Grand Master

Re: I need to get my account uncancelled as I cant upgrade or anything any ideas

Hi @TommyC26 

 

Give EE CS a call on 150. 

 

Thanks

 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: I need to get my account uncancelled as I cant upgrade or anything any ideas

Good Morning @TommyC26

 

Welcome to the EE Community. 

 

When was the last time you were able to log in and use your My EE?

 

Does this happen both via your My EE App and My EE Online?

 

Please continue to follow the advice provided by @Northerner and give us a call

 

Katie 🙂

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