30-08-2017 08:23 PM
Hi, I'm having trouble with the next step of unlocking my old EE phone. I have my IMEI code from EE already, however when I turn the phone on it doesn't come up with anything?
Any ideas on how to unlock the phone so we can put a new sim in from another provider?
30-08-2017 08:34 PM - edited 30-08-2017 08:44 PM
@Charscot. When EE send you the unlock code you enter this code into the dial keypad.
If it’s an iPhone you put a different network SIM card in the device and follow any on screen instructions.
31-08-2017 08:08 AM
Good Morning @Charscot.
Thanks for posting on the community.
Have you requested the unlock with us already?