05-07-2017 07:28 AM
I requested to unlock my phone and followed the instructions given - but it still shows EE on the handset - any help appreciated
05-07-2017 07:38 AM
@ChrisMax When did you request this ? Have you put a different network SIM card in the device? It will show EE if a EE SIM card is in the device.
05-07-2017 07:40 AM
I requested a couple of weeks back but they said I could do it anytime. I am awaiting a new sim from diff company and will put that in when arrives and give them my PAC number to keep my old number. How can I tell if its unlocked before then? Thanks
05-07-2017 08:29 AM
@ChrisMax Put a different me SIM card in the device,
05-07-2017 08:34 AM
What device is it?
If you turn it on and it says EE it always will as if it is Android it'll have EE firmware on it.
If it says EE on top whilst it has an EE SIM then yes that is correct as you are using the EE network still.
05-07-2017 10:14 AM