by Cris1
Visitor

I can’t make a phone call in Italy why?

I saw the message I need to unlock my i phone to procedure how I can do it?

1 REPLY 1
by
EE Community Support Team

Re: I can’t make a phone call in Italy why?

Hi @Cris1.

 

Welcome to the EE Community.

 

Are you trying to use your EE Sim or a local Italian SIM?

 

If using your EE SIM, you'll need to make sure that both roaming and premium rate calls are active in your My EE Account online.

 

If you wish to use an Italian SIM and your phone is locked, you would need to unlock this by following our Unlocking Help Page.

 

Jon

 

 

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