19-08-2018 11:49 AM
Hi a week ago or so I called in to have my phone unlocked and was directed to complete the online thing to do it. But now I’m abroad in Jordan for a month, when I went to try another SIM card it said that it won’t accept it. I’m really disappointed as I need my phone to be able to call and text. Can you please help me fix this as I’m pretty sure I was charged the £8.99 for it.
19-08-2018 11:59 AM
@Melsardaneh How long have you had the device if it’s under 6 months and it’s on contract EE will not unlock it until the 6 month period has been reached.
19-08-2018 02:29 PM