by pettersen1209 Investigator
Investigator

I bought a second hand Nokia lumina 920 locked am in Zambia

 I bought a second hand Nokia lumina 920 which is locked to EE network.please assist me with the unlocking code.tell me if it's possible to pay through western union 

9 REPLIES 9
by Grand Master
Grand Master

Re: I bought a second hand Nokia lumina 920 locked am in Zambia

To unlock a 2nd-hand phone you need to call Customer Services on 0800 956 6000 (option 2, option 4) to put you in touch with the Unlocking Team to request an Unlock Code. You will be asked for your email addy. They will take payment (of £8.99) from any valid UK bank card.

 

Once the process has been started you will receive an email from the Unlocking Team to process the unlock.

 

But even so beware that EE could still refuse to unlock it. Many phones sold 2nd-hand have been reported lost or stolen, have been sold by the original owner when under 6 months old without EE's permission or have money owing on them.

 

If that is the case your only remedy is against whoever you got the phone from.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by pettersen1209 Investigator
Investigator

Re: I bought a second hand Nokia lumina 920 locked am in Zambia

I still need to know if it's possible to pay through western union.another quation is how will I know the handset is blacklisted because the one  who sold it can not say I've stolen it.please help.....my regards 
by Grand Master
Grand Master

Re: I bought a second hand Nokia lumina 920 locked am in Zambia

@pettersen1209  No it’s not possible you have to use a UK credit/debit card to pay for the UK.  

by pettersen1209 Investigator
Investigator

Re: I bought a second hand Nokia lumina 920 locked am in Zambia

I still need to know if it's possible to pay through western union.another quation is how will I know the handset is blacklisted because the one  who sold it can not say I've stolen it.please help.....my regards 

by Grand Master
Grand Master

Re: I bought a second hand Nokia lumina 920 locked am in Zambia

No, I said "a valid UK bank card", didn't I?

 

There's a site called something like "checkamend" for doing that. GIYF!

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Ace Contributor
Ace Contributor

Re: I bought a second hand Nokia lumina 920 locked am in Zambia

Hi,

@pettersen1209

Here you can check stolen or blocked devices https://www.checkmend.com/uk/

Many Thanks 

 

by pettersen1209 Investigator
Investigator

Can I pay through a Barclays bank account here in Zambia

Thanks again for your reply but I don't know any of the banks in UK.I've never been there.I visited the checkmend site it was very helpful thanks 

by pettersen1209 Investigator
Investigator

Re: I bought a second hand Nokia lumina 920 locked am in Zambia

Thanks for your reply i truly appreciate I'll do just that.I'll let you know if anything. 

by Grand Master
Grand Master

Re: Can I pay through a Barclays bank account here in Zambia

Not if it's not Barclays UK. EE is a UK firm & will only accept UK bank cards.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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