by joskovski1701
Explorer

I bought Iphone 6S 64Gb locked on EE from unknown person and I like to unlock it

Hi, I bought new, unpacked Iphone 6S 64Gb silver from unknown person which is locked od EE UK carrier and I would like to unlock it, please tell me how and what should I do???

1 SOLUTION

Accepted Solutions
by Ace Contributor
Ace Contributor
Solution

Re: I bought Iphone 6S 64Gb locked on EE from unknown person and I like to unloc

Hi, 

@joskovski1701

 You need to call Customer Services to unlock this phone  on 0800 956 6000. Option 2 and option 4 it will put you through Unlocking Team where you can  request an Unlock Code. You need to provide email address and it will cost you £8.99. You need any UK valid credit or debit card for payment. 

Many Thanks 

3 REPLIES 3
by Profile closed
Not applicable

Re: I bought Iphone 6S 64Gb locked on EE from unknown person and I like to unloc

Hello @joskovski1701 to unlock a second hand device please call EE customer service on +447953 966 250 using options 2, 4(lines open 8am UK time) who can process the unlock request for you. There is an £8.99 charge to unlock a second hand device:

 

https://community.ee.co.uk/t5/Unlocking-your-device/How-to-unlock-a-second-hand-phone-or-device-lock...

 

🙂

by joskovski1701
Explorer

Re: I bought Iphone 6S 64Gb locked on EE from unknown person and I like to unloc

I'm from Macedonia, not from England, any solution true mail or something else?

by Ace Contributor
Ace Contributor
Solution

Re: I bought Iphone 6S 64Gb locked on EE from unknown person and I like to unloc

Hi, 

@joskovski1701

 You need to call Customer Services to unlock this phone  on 0800 956 6000. Option 2 and option 4 it will put you through Unlocking Team where you can  request an Unlock Code. You need to provide email address and it will cost you £8.99. You need any UK valid credit or debit card for payment. 

Many Thanks 

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