by Vanessa1955
Explorer

How to unlock my router

How do I unlock my router

3 REPLIES 3
by Grand Master
Grand Master

Re: How to unlock my router

Where did you get this device? Did you buy it yourself new direct from EE or is it 2nd-hand? The unlocking process & costs are different. Was it on contract or PAYG? How old is it?

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Vanessa1955
Explorer

Re: How to unlock my router

The device is from EE, it was originally on a contract from 3 years ago. 

by
EE Community Support Team

Re: How to unlock my router

Hello @Vanessa1955

 

Welcome to the community.

 

As the device was purchased from us on contract, there are two ways you can request the unlock:

 

1. Using the online unlock request form >

 

2. Give our Mobile Care team a call >

 

Let us know if you have any questions 🙂

 

Leanne.

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