by Itspaul
New Member

How to unlock my iphone

 
1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: How to unlock my iphone

Good Morning @Itspaul

 

Welcome to the community.

 

Just to add, from 01 August 2017 any Apple device which was purchased directly from EE on or after 1 September 2015 will be unlocked automatically once the device reaches 18 months old.

 

This means you may not need to request your device to be unlocked if you purchased the Apple device on or after 1 September 2015.

 

You can now check the lock status of your EE Apple device via the online unlock request form or by texting UNLOCK to 150.

 

If your iPhone does need unlocked, you can find all the information you need for unlocking your iPhone below, select the link that applies to how you purchased the device;

 

 

 

 

Leanne 🙂

3 REPLIES 3
by Brilliant Contributor
Brilliant Contributor

Re: How to unlock my iphone

by Grand Master
Grand Master

Re: How to unlock my iphone

Where did you get this device? Did you buy it yourself new direct from EE or is it 2nd-hand? The unlocking process & costs are different. Is it on contract or PAYG? How old is it?

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by
EE Community Support Team
Solution

Re: How to unlock my iphone

Good Morning @Itspaul

 

Welcome to the community.

 

Just to add, from 01 August 2017 any Apple device which was purchased directly from EE on or after 1 September 2015 will be unlocked automatically once the device reaches 18 months old.

 

This means you may not need to request your device to be unlocked if you purchased the Apple device on or after 1 September 2015.

 

You can now check the lock status of your EE Apple device via the online unlock request form or by texting UNLOCK to 150.

 

If your iPhone does need unlocked, you can find all the information you need for unlocking your iPhone below, select the link that applies to how you purchased the device;

 

 

 

 

Leanne 🙂

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