by Jabirckd Investigator
Investigator

How to unlock carrier

How to  unlock iphone carrier ?

8 REPLIES 8
by Jabirckd Investigator
Investigator

Is t mobile uk changed to EE?

My iphone is locked

by Grand Master
Grand Master

Re: How to unlock carrier

@Jabirckd : Where did you get this device? Did you buy it yourself new direct from EE/T-Mobile or is it 2nd-hand? The unlocking process & costs are different. Is it on contract or PAYG? How old is it?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Grand Master
Grand Master

Re: Is t mobile uk changed to EE?

@Jabirckd : T-Mobile UK is a brand of EE.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Jabirckd Investigator
Investigator

Re: How to unlock carrier

I brought this phone from bangladesh, year of 2016, but iam living in dubai, but iphone is carrier locked by tmobile uk.

by
EE Community Support Team

Re: Is t mobile uk changed to EE?

Hi @Jabirckd,

 

Welcome to the EE Community.

 

Yes, T-Mobile UK is part of the EE network.

 

For help with unlocking your phone, please see Unlocking your EE mobile phone or device.

 

Thanks

 

James

by Grand Master
Grand Master

Re: How to unlock carrier

To unlock a 2nd-hand phone you need to call Customer Services on +44 800 956 6000 (option 2, option 4) to put you in touch with the Unlocking Team to request an Unlock Code. You will be asked for your email addy. They will take payment (of £8.99) from any valid UK bank card.

 

Once the process has been started you will receive an email from the Unlocking Team to process the unlock. It can take up to 10 days to complete the unlock.

 

But even so beware that EE could still refuse to unlock it. Many phones sold 2nd-hand have been reported lost or stolen, have been sold by the original owner when under 6 months old without EE's permission or have money owing on them.

 

If that is the case your only remedy is against whoever you got the phone from.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Jabirckd Investigator
Investigator

Re: How to unlock carrier

£8.99 for unlocked for unlimited or one month?

by
EE Community Support Team

Re: How to unlock carrier

Hi @Jabirckd,

 

Welcome to the EE Community. 🙂

 

It's a one off charge.

 

Thanks

 

James

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