22-01-2020 05:26 PM
I had this phone bought 3 years ago and it's locked. I haven't been using this phone or number. When I login into online account it shows
Sorry, your account has been closed.
How do I request unlock code now?
22-01-2020 05:34 PM
Where did you get this device originally? Did you buy it yourself new direct from EE or from a reseller or is it 2nd-hand? The unlocking process & costs are different. Was it on contract or PAYG?
22-01-2020 05:42 PM
If the device had been on your contract for at least 6 months, even if that contract has now been cancelled, you can just apply using the Unlocking your device form and giving the mobile number that it originally came with. It will first show your new current phone on that number, if any, & ask whether that is the device you want to unlock? If not, you will then have to type in the IMEI of the old phone.
by Deirdre0211 Sunday
by Royt a week ago