05-08-2019 11:33 PM
@Denise1981 : Did you buy this device yourself new direct from EE or is it 2nd-hand? The process & costs are different.
05-08-2019 11:38 PM
It’s brand new . Buying it myself , it’s a new contract . I wasn't told it would be this much trouble over wanting to use my previous sim number in this phone . that’s all .
05-08-2019 11:43 PM
You can't get an EE contract phone unlocked for the 1st 6 months. EE own it for that time.
However that doesn't stop you transferring you old no. from your previous network. Just ask them for your PAC & give it to EE.