by Denise1981
Explorer

How to get my iPhone unlocked so I can use another provider sim

 
4 REPLIES 4
by Denise1981
Explorer

Re: How to get my iPhone XR unlocked so I can use another provider sim

 
by Grand Master
Grand Master

Re: How to get my iPhone XR unlocked so I can use another provider sim

@Denise1981 : Did you buy this device yourself new direct from EE or is it 2nd-hand? The process & costs are different.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by Denise1981
Explorer

Re: How to get my iPhone XR unlocked so I can use another provider sim

It’s brand new . Buying it myself , it’s a new contract . I wasn't told it would be this much trouble over wanting to use my previous sim number in this phone . that’s all . 

by Grand Master
Grand Master

Re: How to get my iPhone XR unlocked so I can use another provider sim

You can't get an EE contract phone unlocked for the 1st 6 months. EE own it for that time.

 

However that doesn't stop you transferring you old no. from your previous network. Just ask them for your PAC & give it to EE.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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