09-01-2017 07:26 AM
I'm from Jordan and I'm not a EE cliant, I bought a used IPhone 6 (locked to EE) from someone and I need to unlock it. Please help me.
For sure i don't know what was his mobile plan, and also surlly I don't have a EE account.
09-01-2017 07:58 AM - edited 09-01-2017 08:02 AM
@salhab85 You need to call customer services to request an unlock for a device that is 2nd hand. It will cost you £8.99 and take up to 10 days to process.
You you need to pay via a international credit card
to call all customer services use this number
+44 (0) 7953 966 250
09-01-2017 08:32 AM
Good morning @salhab85
Thank you for posting again in community 🙂
The process to complete your request will be the information that @Chris_B has correctly and kindly provided for you.
You can call from an alternative mobile number or landline number at your convenience.
09-01-2017 10:15 AM