08-02-2020 12:39 PM
Hi how to unlock Sony Xperia XA1 locked to EE. I bought this second hand on ebay.
08-02-2020 12:58 PM
To unlock a 2nd-hand phone you need to call Customer Services on +44 800 956 6000 (option 2, option 4) to put you in touch with the Unlocking Team to request an Unlock Code. You will be asked for your email addy. They will take payment (of £8.99) from any valid UK bank card.
Once the process has been started you will receive an email from the Unlocking Team to process the unlock. It can take up to 10 days to complete the unlock.
But even so beware that EE could still refuse to unlock it. Many phones sold 2nd-hand have been reported lost or stolen, have been sold by the original owner when under 6 months old without EE's permission or have money owing on them.
If that is the case your only remedy is against whoever you got the phone from.
08-02-2020 01:18 PM
Doesn't matter where the phone is. You still need to call EE & provide the info I said.
08-02-2020 01:24 PM
Is this call centre number free or paid ? if i call from my vodafone mobile. Last time i ended up paying 42 pounds calling curry PC call centre. Thanks
08-02-2020 01:40 PM
Depends where you are calling from & on which network you are. 0800 nos. are free within UK for all providers.
08-02-2020 01:43 PM
Ok last Question Call i unlock this with Imei number or i need a phone number for EE?
08-02-2020 01:44 PM
Just the IMEI.
08-02-2020 02:14 PM
hi could you help me with unlocking s7 edge locked to vodafone but the phone is in india. i bought this also second hand on ebay
08-02-2020 02:18 PM
by Deirdre0211 a week ago