Highlighted
by Investigator
Investigator

How to Unlock Sony Xperia XA1 Locked to EE bough this device second hand on ebay

Hi how to unlock Sony Xperia XA1 locked to EE. I bought this second hand on ebay. 

Thanks

10 REPLIES 10
Highlighted
by Grand Master
Grand Master

Re: How to Unlock Sony Xperia XA1 Locked to EE bough this device second hand on

To unlock a 2nd-hand phone you need to call Customer Services on +44 800 956 6000 (option 2, option 4) to put you in touch with the Unlocking Team to request an Unlock Code. You will be asked for your email addy. They will take payment (of £8.99) from any valid UK bank card.

 

Once the process has been started you will receive an email from the Unlocking Team to process the unlock. It can take up to 10 days to complete the unlock.

 

But even so beware that EE could still refuse to unlock it. Many phones sold 2nd-hand have been reported lost or stolen, have been sold by the original owner when under 6 months old without EE's permission or have money owing on them.

 

If that is the case your only remedy is against whoever you got the phone from.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
Highlighted
by Investigator
Investigator

Re: How to Unlock Sony Xperia XA1 Locked to EE bough this device second hand on

Hi but the phone is in India. Is it still possible to unlock it?

 

Thanks

Highlighted
by Grand Master
Grand Master

Re: How to Unlock Sony Xperia XA1 Locked to EE bough this device second hand on

Doesn't matter where the phone is. You still need to call EE & provide the info I said.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
Highlighted
by Investigator
Investigator

Re: How to Unlock Sony Xperia XA1 Locked to EE bough this device second hand on

Is this call centre number free or paid ? if i call from my vodafone mobile. Last time i ended up paying 42 pounds calling curry PC call centre. Thanks

Highlighted
by Grand Master
Grand Master

Re: How to Unlock Sony Xperia XA1 Locked to EE bough this device second hand on

Depends where you are calling from & on which network you are. 0800 nos. are free within UK for all providers.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
Highlighted
by Investigator
Investigator

Re: How to Unlock Sony Xperia XA1 Locked to EE bough this device second hand on

Ok last Question Call i unlock this with Imei number or i need a phone number for EE? 

 

Thanks

Highlighted
by Grand Master
Grand Master

Re: How to Unlock Sony Xperia XA1 Locked to EE bough this device second hand on

Just the IMEI.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
Highlighted
by Investigator
Investigator

Re: How to Unlock Sony Xperia XA1 Locked to EE bough this device second hand on

hi could you help me with unlocking s7 edge locked to vodafone but the phone is in india. i bought this also second hand on ebay

 

thanks

Highlighted
by Grand Master
Grand Master

Re: How to Unlock Sony Xperia XA1 Locked to EE bough this device second hand on

Hi @Luckieman 

 

You need to contact Vodafone to unlock one of their devices, this community is for EE customers.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
Highlighted
by Investigator
Investigator

Re: How to Unlock Sony Xperia XA1 Locked to EE bough this device second hand on

Thanks problem sort out.

 

Thanks

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