22-07-2018 09:53 PM
Up to 10 days.
Did you buy this device yourself new direct from EE or is it 2nd-hand? The process & costs are different.
23-07-2018 08:24 AM - edited 23-07-2018 08:25 AM
Thanks for posting on the community.
@XRaySpeX is correct, any unlocking request can take up to ten days.
We do aim to unlock all devices within 72 hours.
If we need to contact the manufacturer to get your unlocking code, it may take ten days.
But we’ll be in touch if that’s the case.
Thanks, Leanne 🙂