by Investigator

How long will it take to unlock my phone?

How do I unlock my phone and how long will it take? Thanks.

by Grand Master
Grand Master

Re: How long will it take to unlock my phone?

Up to 10 days.


Did you buy this device yourself new direct from EE or is it 2nd-hand? The process & costs are different.

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EE Community Support Team

Re: How long will it take to unlock my phone?

Hello @ML2


Thanks for posting on the community.


@XRaySpeX is correct, any unlocking request can take up to ten days.


We do aim to unlock all devices within 72 hours.


If we need to contact the manufacturer to get your unlocking code, it may take ten days.


But we’ll be in touch if that’s the case.


Thanks, Leanne 🙂



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