26-09-2017 12:01 PM
I phoned up ee this morning and spoke to a very helpful lady who said she would email my unlock code straight away. Two hours later I am still waiting. How long does it take to send an email?
26-09-2017 01:23 PM
@heatherjbooth I don’t know why got told this as it takes up to 10 days to process a unlock request.
26-09-2017 01:24 PM - edited 26-09-2017 01:26 PM
It takes 10 days to get a phone unlocked. Maybe she meant she was sending an email today to the manufacturer of your phone who maintain the database of the locked/unlocked state of their phones & issue any unlock codes needed.
26-09-2017 02:01 PM