by Expert Contributor
Expert Contributor

How long before I receive my unlock code

Afternoon, I filled out the unlock code form 12 days ago..... I still haven't received my code! Message I received via text said I would have unlock code with in 10 days. Can I call CS to get the code or what do I do?

I need the code as I have sold the handset and the buyer expected the phone to be unlocked and is asking for money back. 

2 REPLIES 2
by Grand Master
Grand Master

Re: How long before I receive my unlock code

@Rogersdave771  You’ll need to call customer services. 

by
EE Employee

Re: How long before I receive my unlock code

Hi @Rogersdave771

 

Please do give customer services a quick call as they will be able to look into why the device has not been unlocked.

 

Many thanks,

 

Lee

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