23-01-2020 01:41 PM
Ever since i have got a huawei p smart 2019 as a gift i have noticed that it is Locked to EE.
Does any One knows how to get hold of the unlocking team at EE with the options please ?
23-01-2020 01:42 PM
@webmasterroot Click the green wording below to see how to request the unlock of your device.
23-01-2020 01:44 PM - edited 23-01-2020 01:45 PM
@webmasterroot In that case you need to call customer services to request the unlock of your device.
23-01-2020 01:46 PM
I got this device from a family freind as a gift.
Normaly i dont ask where they go it from
23-01-2020 01:54 PM
@webmasterroot The device is 2nd hand so you have to pay to have it unlocked. Or The original owner of the device can request it via their account and it will be free.
23-01-2020 01:56 PM
I am more than happy to pay the fee so it can be unlocked but i dont know what number to ring and what options to press to get though to the EE unlocking team
23-01-2020 01:58 PM
@webmasterroot Call +44-800-956-6000 and select an option that put you through to any one.
23-01-2020 02:00 PM
@webmasterroot You can even call +44 207 362 0200 it’s customer services.
23-01-2020 02:37 PM
You cannot use the online unlocking form for 2nd-hand phones.
To unlock a 2nd-hand phone you need to call Customer Services on +44 800 956 6000 (option 2, option 4) to put you in touch with the Unlocking Team to request an Unlock Code. You will be asked for your email addy. They will take payment (of £8.99) from any valid UK bank card.
Once the process has been started you will receive an email from the Unlocking Team to process the unlock. It can take up to 10 days to complete the unlock.
by Deirdre0211 a week ago