by chloelewis25
New Member

How do I unlock my device?

I need to put another SIM in my phone as I am overseas. Please please tell me how I can unlock my device so I can do this. I tried following a link from a text but it said 'device cannot be unlocked' and gave me 0 reasoning why. Please please please please can I just unlock it so I can put in a sim that works overseas.

2 REPLIES 2
by Grand Master
Grand Master

Re: How do I unlock my device?

Hi @chloelewis25 

 

Please read EE comprehensive unlocking guide, and follow the instructions here.

 

You cannot unlock any device which is in the first 6 months of its contract.

 

Thanks

 

 

 




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by
EE Community Support Team

Re: How do I unlock my device?

Good Morning @chloelewis25.

 

Welcome to the community.

 

I see @Northerner has guided you to our unlocking guide. It's worth having a read through to see if you meet the unlocking criteria.

 

When did you get the phone?

 

What phone is it?

 

Jon

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