Highlighted
by Jade65
Explorer

How do I unlock SIM and ruin

Can't unlock my SIM and ruim please 

4 REPLIES 4
by Grand Master
Grand Master

Re: How do I unlock SIM and ruin

What do you need to unlock:

  1. Your SIM after giving too many wrong PINs to it for which you need your PUK code?
  2. Or your phone to use on another network?
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If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by Jade65
Explorer

Re: How do I unlock SIM and ruin

I have a kestrel and have some how locked SIM and RUIM and want to change to O2 

by
EE Employee

Re: How do I unlock SIM and ruin

Hi and welcome to the community @Jade65

 

What error message is it saying on your screen?

 

Many thanks,

 

Lee

by Grand Master
Grand Master

Re: How do I unlock SIM and ruin

So both? You've managed to lock your SIM & you want to move your phone to O2?

 

You don't really need to unlock the SIM to move the no. to O2.

 

To unlock the phone, if the device had been on your contract for at least 6 months, even if that contract has now been cancelled, you can just apply using the Unlocking your device form and giving the mobile number that it originally came with.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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