by Clairbear
Explorer

How do I unblock my old iPhone 7 from ee

 
5 REPLIES 5
by Grand Master
Grand Master

Re: How do I unblock my old iPhone 7 from ee

@Clairbear : Did you buy this device yourself new direct from EE or is it 2nd-hand? The process & costs are different.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Grand Master
Grand Master

Re: How do I unblock my old iPhone 7 from ee

@Clairbear    Click the green wording below to see how.   

by Clairbear
Explorer

Re: How do I unblock my old iPhone 7 from ee

I bought it from EE. It has just come to the end of its contract.

by Grand Master
Grand Master

Re: How do I unblock my old iPhone 7 from ee

If you bought an iPhone directly from EE after 01/09/15 it should have been auto unlocked after 18 months. Using the form below will also confirm this.

 

If the device had been on your contract for at least 6 months, even if that contract has now been cancelled, you can just apply using the Unlocking your device form as the Pay Monthly option and giving the mobile number that it originally came with. It will first show your new current phone on that number, if any, & ask whether that is the device you want to unlock? If not, you will then have to type in the IMEI of the old phone. 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: How do I unblock my old iPhone 7 from ee

Good Morning @Clairbear

 

Thanks for coming to the community.

 

You can check the lock status of your EE Apple device via the online unlock request form or by texting UNLOCK to 150.

 

This will let you know if the iPhone is unlocked already for you 🙂

 

If not, you can follow the online form to get this unlocked.

 

Let us know if you have any questions.

 

Leanne.

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