07-08-2019 03:08 PM - edited 07-08-2019 04:33 PM
@sgburrycyqx Is you device from EE ? You don’t need to unlock it to use a EE sim.
you can text UNLOCK to 150 to see if it’s it’s locked to EE or has been unlocked.
and if you want to get a Canadian Sim card you will need to unlock it.
07-08-2019 04:29 PM - edited 07-08-2019 04:39 PM
Welcome to the community 🙂
did you get a chance to text UNLOCK to 150 to check the status of your iPhone?
If you log into your My EE account you can check your plan and allowances.
Don't forget to check that your phone is ready to use abroad before you leave the UK!