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by Tud68 Investigator
Investigator

How do I get my unlock code?

How do I get my unlock code?
1 SOLUTION

Accepted Solutions
by Ace Contributor
Ace Contributor
Solution

Re: How do I get my unlock code?

Hi, 

@Tud68

Please click on this Unlocking your phone

And Fallow instructions how can you unlock your phone. 

And you can also get required information from here Unlocking your EE mobile phone or device 

Many Thanks 

2 REPLIES 2
by Ace Contributor
Ace Contributor
Solution

Re: How do I get my unlock code?

Hi, 

@Tud68

Please click on this Unlocking your phone

And Fallow instructions how can you unlock your phone. 

And you can also get required information from here Unlocking your EE mobile phone or device 

Many Thanks 

by Grand Master
Grand Master

Re: How do I get my unlock code?

@Tud68  If you got the device yourself from EE and it’s a contract device and you’ve had it longer that 6 month you can use THIS,  if you still in your contract period it will cost you £8.99 if your contract has reached its minimum term it will be free.

 

if the device is a payg device you can get this unlocked using that same form and it will be free to unlock.

 

if the device is 2nd hand you have to call customer services and you will be charged £8.99 payable via a uk credit/debt card.    

 

You can not use the online form if the device is 2nd hand as the request will fial and the device will not be unlocked.    

 

It takes up to 10 days to process the unlock request. 

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