by 4867jew
New Member

How do I activate my phone now that I'm in Spain

Is it possible to activate my phone now that I'm in Spain as I didn't do this whilst I was in the UK.  

At the moment I'm unable to make any phone calls.  

2 REPLIES 2
by Grand Master
Grand Master

Re: How do I activate my phone now that I'm in Spain

Hi, 

 

You mean activate roaming?

 

If you cannot do this via your online account or app then you need to call CS or if pay monthly use live chat via EE contract page. (click on the cross next to EE and the live chat function will be visible).

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: How do I activate my phone now that I'm in Spain

Hi @4867jew

 

Welcome to the community, I hope you're having a lovely time in sunny Spain. 🙂

 

You may be able to activate your roaming through your My EE account, as suggested by @Northerner.

 

If not, after you've logged in on your phone's browser (not the app) a chat window will pop up when an advisor is available.

 

If you can't get in contact with chat, please get in touch from an alternative phone.

 

Enjoy the rest of your trip 🙂

 

Chris

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