by Margaretfox Investigator
Investigator

How can I register my phone to unlock it?

 
2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: How can I register my phone to unlock it?

Hello @Margaretfox customer service can register your EE account so you can unlock your device:

 

http://ee.co.uk/help/get-in-touch

 

More information on how to unlock an EE device:

 

https://community.ee.co.uk/t5/Unlocking-your-device/Unlocking-your-EE-mobile-phone-or-device/td-p/59...

by Grand Master
Grand Master

Re: How can I register my phone to unlock it?

If you bought you phone from EE it's already registered.

 

If the device had been on your contract for at least 6 months, even if that contract has now been cancelled, or is PAYG, you can just apply using the Unlocking your device form  and giving the mobile number that it originally came with. It will first show your current phone on that number, if any, & ask whether that is the device you want to unlock? If not, you will then have to type in the IMEI of the old phone. 

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