by Bash_1987
Explorer

How can I contact EE on live chat when I'm abroad?

I need to unlock my phone because I'm abroad, but I can't get through to EE via live chat. Can anyone help please? 

1 SOLUTION

Accepted Solutions
by Ace Contributor
Ace Contributor
Solution

Re: How can I contact EE on live chat when I'm abroad?

HI, 

@Bash_1987

Are you ee pay as you go or pay monthly customer?

Or you got a second hand handset that lock with EE?

Thanks

4 REPLIES 4
by Grand Master
Grand Master

Re: How can I contact EE on live chat when I'm abroad?

@Bash_1987  You can use THIS.  It will take up to 10 days to process and if your in a contract it will only be unlocked if you have completed 6 months of that contract and it will cost you £8.99.  If your a payg custoner it will be free and if your out of contract it’s free to unlock.  If this device is 2nd hand you have to call customer services and it will cost your £8.99. 

by Ace Contributor
Ace Contributor
Solution

Re: How can I contact EE on live chat when I'm abroad?

HI, 

@Bash_1987

Are you ee pay as you go or pay monthly customer?

Or you got a second hand handset that lock with EE?

Thanks

by Bash_1987
Explorer

Re: How can I contact EE on live chat when I'm abroad?

I managed to get in touch with EE through live chat. The tab eventually came up. Thanks for the help 🙂

by
EE Community Support Team

Re: How can I contact EE on live chat when I'm abroad?

Glad you got through @Bash_1987

 

Let us know if you need anything further 🙂

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