How can I contact EE if I don't have an EE plan and are in USA. I need PUK code.
I am in the United States and i recived this phone as a gift from someone in Europe. I can't unlock this phone without contacting EE and i cant do that without a phone number that can reach Europe. I need a PUK code and the Unlock code so that i can use my t-mobile sim card in America.
Re: How can I contact EE if I don't have an EE plan and are in USA. I need PUK c
It's not a PUK you want which is for unlocking a SIM locked by entering its wrong PIN too many times. What you need is for unlocking the phone itself so that it can be used on any network.
To unlock a 2nd-hand phone you need to call Customer Services on +44 800 956 6000 (option 2, option 4) to put you in touch with the Unlocking Team to request an Unlock Code. You will be asked for your email addy. They will take payment (of £8.99) from any valid UK bank card.
Once the process has been started you will receive an email from the Unlocking Team to process the unlock. It can take up to 10 days to complete the unlock.
But even so beware that EE could still refuse to unlock it. Many phones sold 2nd-hand have been reported lost or stolen, have been sold by the original owner when under 6 months old without EE's permission or have money owing on them.
If that is the case your only remedy is against whoever you got the phone from.
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