by Michal523
Visitor

Hey how do I unlock my phone to every network?

Hey so I was just wondering how could I unlock my iPhone 6 to any network my contract has ran out because I called up EE and they where asking me for my number I was giving them it but they kept on saying it was wrong I really don't understand what's happening or how to get my main number of my phone could u please help me?

3 REPLIES 3
by Grand Master
Grand Master

Re: Hey how do I unlock my phone to every network?

If the device had been on your contract for at least 6 months, even if that contract has now been cancelled, you can just apply using the Unlocking your device form as the Pay Monthly option and giving the mobile number that it used to have. It will first show your current phone on that number & ask whether that is the device you want to unlock? If not, you will then have to type in the IMEI of the old phone. 

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by Grand Master
Grand Master

Re: Hey how do I unlock my phone to every network?

@Michal523 If your contract has reached the minimum term the 6 month rule is totally irrelevant to you and you will not need to enter anything manual in to the online unlocking request form as this is the device that was associated with your contract at the time.   

 

Can I ask have you had a change of number at any time during the contract with this iPhone ? 

 

 

Just to point out if you haven’t gave notice on this contract it just doesn’t end at the minimum term it reverts to a 30 day rolling contract you need to call customer services to give notice you can write to EE if you wish but it’s just easier to call to do this. 

by Grand Master
Grand Master

Re: Hey how do I unlock my phone to every network?

Hence the "IF"! It's a conditional clause.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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