by Mirza40 Investigator
Investigator

Handset blocked

 My handset is blocked to some networks not all of them. Is that possible?

6 REPLIES 6
by Grand Master
Grand Master

Re: Handset blocked

Hi, 

 

Yes if it's an iPhone or older handset.

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Mirza40 Investigator
Investigator

Re: Handset blocked

It's a Samsung 7 Edge.

by Grand Master
Grand Master

Re: Handset blocked

Hi, 

 

If you obtain it from EE then it will be locked to EE. If not then it well be sim free.

 

You can unlock EE locked phones here

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Employee

Re: Handset blocked

Hi and welcome to the community @Mirza40

 

Which networks are the device working on?

 

Many thanks,

 

Lee

by Mirza40 Investigator
Investigator

Re: Handset blocked

Hi, it's working with Virgin mobile.

by
EE Community Support Team

Re: Handset blocked

Hi @Mirza40

 

Virgin use the EE network so your phone may work with them too.

 

Chris 🙂

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