30-05-2017 10:33 PM
Someone brought this SM-G901F around three years ago from EE. I, who lives in Ireland bought it Second Hand. I was wondering if I could obtain the old Unlock Code that was used on this phone seeing as it came from EE. I flashed a locked firmware to my phone and now it is Suddenly locked. Unless EE can provide me with a Unlock Code that works seeing as it was unlocked previously or provide me with firmware......
FYI, I come to the UK on Thursday and want to use my data plan on the EE network via Virgin Media IE due to new EU regulation so if you could help me that would be amazing xD
Solved! See the answer below or view the solution in context.
30-05-2017 10:52 PM
To unlock a 2nd-hand phone you need to call Customer Services on 0800 956 6000 (option 2, option 4) to put you in touch with the Unlocking Team to request an Unlock Code. You will be asked for your email addy. They will take payment (of £8.99) from any valid bank card.
Once the process has been started you will receive an email from the Unlocking Team to process the unlock.
But even so beware that EE could still refuse to unlock it. Many phones sold 2nd-hand have been reported lost or stolen, have been sold by the original owner when under 6 months old without EE's permission or have money owing on them.
If that is the case your only remedy is against whoever you got the phone from.
31-05-2017 09:06 AM
31-05-2017 04:15 PM
It's ok now, I unlocked it without contacting EE. It was rather a firmware issue as my phone was unlocked from EE when I bought it.