by Schattberg01
New Member

Forgotten pass number

My daughter has changed her number to unlock her phone but has forgotten what it is. How can I unlock the phone and avoid losing any of her data?

1 REPLY 1
by Grand Master
Grand Master

Re: Forgotten pass number

Hi @Schattberg01 

 

You are normally given two password options incase you forget one. If not or you don't know it then you cannot unlock the device. A factory reset is your only option.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.