01-08-2018 03:46 PM - edited 01-08-2018 03:55 PM
I have a 1994 Motorola MR1 brick phone which is locked to Orange.
My phone says “Enter Special Code” when I put an EE SIM card inside.
I have spoke to you guys previously who say speak to Motorola, and I’ve spoken to Motorola who say speak to Orange.
Can you please tell me how to unlock this phone?
Side note - I have been on all these websites which unlock phones, even the ones EE recommend and my mobile is uncompatible. Also been into an EE store and the guy looked at me and laughed, and said couldn’t be unlocked.
01-08-2018 03:52 PM - edited 01-08-2018 03:53 PM
Did you buy this device yourself new direct from EE/Orange or is it 2nd-hand? The process & costs are different.
01-08-2018 03:54 PM - edited 01-08-2018 03:57 PM
It’s a 1994 Brick Phone locked to Orange like I mentioned above........ so no... second hand.
i have been on all the unlock websites and my phone isn’t compatible.
01-08-2018 04:00 PM
@JS6 Some really old devices can not be unlocked so you could just be going round in circles.
01-08-2018 04:24 PM
You could try calling Customer Services on 0800 956 6000 (option 2, option 4) to put you in touch with the Unlocking Team to request an Unlock Code. You will be asked for your email addy. They will take payment (of £8.99) from any valid UK bank card.
Once the process has been started you will receive an email from the Unlocking Team to process the unlock. It can take up to 10 days to complete the unlock.
If they can't do it, then it can't be done.