by Maireet
New Member

EE told me they will unlock my phone on 3of July and it's still not unlocked!

 
2 REPLIES 2
by Brilliant Contributor
Brilliant Contributor

Re: EE told me they will unlock my phone on 3of July and it's still not unlocked

Hello @Maireet ,

 

Welcome to the community,

 

Sorry, but there is no account access here in the forum, you will have to contact customer service to find out and they will let you know.

 

Just one thing, have you tried putting in another SIM card from another network, such as 02 or Vodafone to see if it works?

by
EE Community Support Team

Re: EE told me they will unlock my phone on 3of July and it's still not unlocked

Hello @Maireet

 

Thanks for coming to the community.

 

What device did you request to be unlocked?

 

Have you checked your junk/spam folders for any email from us?

 

Leanne 🙂

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