29-11-2018 04:37 PM
I have cancelled my contract with EE paid the fees to cancel. Surely I am legally entitled to unlock a device which granted is under 6 months with the EE network but I have paid for so now own???
Solved! See the answer below or view the solution in context.
29-11-2018 04:47 PM
Please CLICK HERE to review the current unlocking process.
29-11-2018 05:13 PM
This doesn’t cover my question
my contract was under 6 months old at the time of cancelling , it’s still under 6 months now that it’s cancelled how can they hold me ransome, I may need to sue them
29-11-2018 05:16 PM
@trix1881 Provided you’ve paid off the contract you can get the device unlock. EE can not make you wait 6 months as you e now paid all that you owe on this.
29-11-2018 05:18 PM
You would think this however they tell me I have to wait 6 months as even though I have paid it off they still own it although I am out of contract and it’s paid hence why i am literally prepared to take legal action against ee
29-11-2018 05:37 PM
They are probably going by the IMEI which states when it was purchased.
They probably haven't come acrossthis situation before. I don't know anyone who can afford to get a contract and then cancel before 6 months it would ahve been cheaper to buy the handset direct from manufacturer.
30-11-2018 12:58 AM - edited 30-11-2018 01:00 AM
they tell me I have to wait 6 months as even though I have paid it off
@trix1881: Who or what tells you this? Was it the online unlocking form?