06-09-2018 08:57 PM
I filled out an unlock request on the 28th August and I have still had no details sent through. I deliberately did this over the 72 hours in advance that a iphone needs because I was moving country and wanted to be able to get a local SIM card as soon as possible, but when I checked my EE account today it shows the phone as still being locked.
Is there a way this can be chased please as I would like to get my new SIM card sorted.
07-09-2018 07:30 AM
@jmaclean EE aim to get it done in 72 hours that’s not it will be done in 72 hours and EE actually allow up to 10 days.
07-09-2018 09:08 AM