by JoChina
New Member

Contacting EE via email

I have unlocked my phone and was told to contact ee, im in China and none of the phone numbers work any chance I can email?


by Grand Master
Grand Master

Re: Contacting EE via email

@JoChina   There is no email address for you to use. 

EE Community Support Team

Re: Contacting EE via email

Hi @JoChina


Welcome to the community. 🙂


If you're a pay monthly EE customer, I recommend logging into your My EE account on your phone's browser (not the app) or a computer. Once you're logged in, a chat window will pop up when an advisor is available.


If you can't get in contact with chat, please get in touch from an alternative phone.


Enjoy the rest of your trip 🙂



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