31-08-2019 08:26 AM
@Nalla306 click the green wording below to see how to request the unlock of your device. You have to select the correct option that’s applicable to you or the device will not be unlocked.
31-08-2019 12:31 PM
Welcome to the community.
Just to add to @Chris_B advice, from 01 August 2017 any Apple device which was purchased directly from EE on or after 1 September 2015 will be unlocked automatically once the device reaches 18 months old.
This means you may not need to request your device to be unlocked if you purchased the Apple device from EE on or after 1 September 2015.
You can now check the lock status of your EE Apple device via the online unlock request form or by texting UNLOCK to 150.