Highlighted
by Tarell_dn
Explorer

Can't unlock network locked phone

My phones status is locked to ee but does not show up as locked to ee when I go through the process to unlock it

4 REPLIES 4
by Grand Master
Grand Master

Re: Can't unlock network locked phone

by Tarell_dn
Explorer

Re: Can't unlock network locked phone

It was bought in store

by Grand Master
Grand Master

Re: Can't unlock network locked phone

@Tarell_dn   Then I would call customer services about this.  When you say in store i assume you mean a EE store. 

by
EE Community Support Team

Re: Can't unlock network locked phone

Hi @Tarell_dn

 

Welcome to the community.

 

I recommend getting in touch with our Mobile Care team. They'll be able to look into this for you.


Chris

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.

Recent solutions