by Cristina70
Visitor

Can anyone help me to unlock my device?

I asked to EE to sethe codes to unlock my Sansung S7, the charged nearly 9 pounds but i can unlock the phone, can anyone help me please

They sent me 2 codes, 

One is with 7 numbers to unlock code

second one is with 8 numbers ?

i tried many times but it dosent work

2 REPLIES 2
Highlighted
by Ace Contributor
Ace Contributor

Re: Can anyone help me to unlock my device?


@Cristina70 wrote:

I asked to EE to sethe codes to unlock my Sansung S7, the charged nearly 9 pounds but i can unlock the phone, can anyone help me please

They sent me 2 codes, 

One is with 7 numbers to unlock code

second one is with 8 numbers ?

i tried many times but it dosent work


 

The only thing I can suggest is to call customer service on 150, as we have no account access on here unfortunately. 

by
EE Community Support Team

Re: Can anyone help me to unlock my device?

Hi @Cristina70,

 

Welcome to the EE Community.

 

Were customer services able to help?

 

Thanks

 

James

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