by Sallstar14 Investigator
Investigator

Can I use a BT Sim in an iPhone 5S locked to EE?

I am about to purchase some reconditioned iPhone 5S's locked to EE for my children but will be using BT sims. Will they work please? I don't want to waste my money. Or equally how easy will it be to get them unlocked? Thanks!

9 REPLIES 9
by Grand Master
Grand Master

Re: Can I use a BT Sim in an iPhone 5S locked to EE?

@Sallstar14   Yes the SIM cards should work but if you do want them unlock you'll need to call EE customer services to request that they be unlocked. It will cost you £8.99 per device and it will take up to 10 days to process the unlock request.  

by Brilliant Contributor
Brilliant Contributor

Re: Can I use a BT Sim in an iPhone 5S locked to EE?

@Chris_B

 

There was an issue last week about a guy who couldn't use a BT sim in an EE locked iPhone 5S


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by Grand Master
Grand Master

Re: Can I use a BT Sim in an iPhone 5S locked to EE?

@BrendonH  Was it locked to EE/T-Mobile or Orange?  

by Brilliant Contributor
Brilliant Contributor

Re: Can I use a BT Sim in an iPhone 5S locked to EE?

Guy said locked to EE.

 

We told him it should work then it never did.

 

CS team member also said it would work.

 

I'm guessing it was because it is a phone before the BT EE aquisition.

 

Can't remember the CS team member who was advising on this sorry.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by Sallstar14 Investigator
Investigator

Re: Can I use a BT Sim in an iPhone 5S locked to EE?

Oh thanks - do you know if he resolved it or where I might be able find the thread?

Sent from my iPhone
by Sallstar14 Investigator
Investigator

Re: Can I use a BT Sim in an iPhone 5S locked to EE?

Thank you!

Sent from my iPhone
by Sallstar14 Investigator
Investigator

Re: Can I use a BT Sim in an iPhone 5S locked to EE?

Thank you - that's helpful - appreciate it.

Sent from my iPhone
by Grand Master
Grand Master

Re: Can I use a BT Sim in an iPhone 5S locked to EE?

Some say yes, some say no.

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by
EE Community Support Team

Re: Can I use a BT Sim in an iPhone 5S locked to EE?

Good morning @Sallstar14.

 

Thanks for coming here.

 

This has been confirmed on the post here from Karen.

 

Hope this helps you 🙂

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