03-03-2018 12:45 PM
I would like to unlock my old contract phone so that my partner can use it. Please can you tell me how I will do this and if it is going to cost me anything?
03-03-2018 06:05 PM
If the device had been on your contract for at least 6 months, even if that contract has now been cancelled, you can just apply using the Unlocking your device form as the Pay Monthly option and giving the mobile number that it originally came with. It will first show your current phone on that number, if any, & ask whether that is the device you want to unlock? If not, you will then have to type in the IMEI of the old phone.