by Benny2403 Investigator
Investigator

Can I get my 4gee box unlocked

Hi was just wondering if it's possible to get these 4gee boxes unlocked as I hate the fact I can't see what data I have left, and really if you can't get a simple app like the My EE sorted then personally I don't want to be with your network but I've paid for the router

11 REPLIES 11
by Grand Master
Grand Master

Re: Can I get my 4gee box unlocked

How does the device being locked prevent you seeing what data you have left? You can see that from the router's admin interface.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Benny2403 Investigator
Investigator

Re: Can I get my 4gee box unlocked

I can't set anything up when I try register it keeps saying confirm number so I do then just tells me to log in which it then puts me bk telling me to register my number and it keeps going round and round, and I wanna know if I can unlock to swap service provider!!!

Sent from my iPhone
by Profile closed
Not applicable

Re: Can I get my 4gee box unlocked

All you need to do to check your data usage with EE is browse to

 

http://add-on.ee.co.uk/status

by
EE Community Support Team

Re: Can I get my 4gee box unlocked

Hello there @Benny2403

 

Thanks for coming here,

 

Which device are you using?

 

Does the link provided above work for you?

 

Thanks 🙂

by Benny2403 Investigator
Investigator

Re: Can I get my 4gee box unlocked

I couldn't say yet as I'm at work and the box is out in car so will update around half 4/5pm

Sent from my iPhone
by
EE Community Support Team

Re: Can I get my 4gee box unlocked

Hi @Benny2403

 

Let us know how it goes 🙂

by Grand Master
Grand Master

Re: Can I get my 4gee box unlocked

Yes, MyEE doesn't work for registering MBB devices. It stops at telling you to connect your device & login to it, but when you've done as instructed it doesn't have anywhere for you to say you've done it.

 

This is supposed to be investigated since I reported it months ago but as far as I know, & you just confirmed it, nowt's been done.

 

You don't need to register your MBB device in order to use it.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: Can I get my 4gee box unlocked

Hi @XRaySpeX

 

This is being looked into and we will let you know when we get further updates.

 

Thanks 🙂

by Benny2403 Investigator
Investigator

Re: Can I get my 4gee box unlocked

Sorry took so long but yeah link worked fine

Sent from my iPhone
by Benny2403 Investigator
Investigator

Re: Can I get my 4gee box unlocked

Thanks that's a massive help 😌

Sent from my iPhone
by
EE Community Support Team

Re: Can I get my 4gee box unlocked

Great thanks for letting us know @Benny2403 🙂

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