21-03-2017 07:58 PM
I am due an upgrade and know I can go through the official upgrade process to get a new SIM – but it doesn't give me the option to enter a voucher code, which I would like to do.
Can I purchase the SIM separately (still through EE), cancel the original contract and transfer the original number to the new SIM? I can't see any difference between upgrading to a new SIM through the official upgrade process and upgrading to a new SIM bought separately – so presumably this should be very easy to do.
PS This is important to me, as without the voucher it's not economically viable for me to stay with EE.
21-03-2017 08:10 PM
You can but you will need to port your number to another network PAYG sim to port back into the new sim as you are not upgrading and getting a new line.
21-03-2017 08:23 PM
@giorgissimo Why not just call customer services to see if they can add the voucher code for you ?
22-03-2017 08:37 AM