by Gerkio56
Explorer

Blocked iphone 5

Why should i pay EE £8.99 to unlock my phone when EE locked it giving no reasons.i did not ask for it to be locked so therefore why should i pay

5 REPLIES 5
by Grand Master
Grand Master

Re: Blocked iphone 5

@Gerkio56

 

Blame Apple not EE. That's the cost to unlock, and EE set that price. 

 

Don't forget:

 

any iPhone or iPad sold directly by EE, on or after 1 September 2015, will be unlocked automatically once it reaches 18 months old*

Thanks




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by Grand Master
Grand Master

Re: Blocked iphone 5

@Gerkio56  Unless you purchase a device outright in full then they lock to the network that the first SIM card that is placed on them.   

 

And if you have to pay £8.99 it’s because you didn’t get the device from EE directly.  If you get any device from EE they will unlock it for free once the contract is over or as @Northerner has said if it was purchased after said date for an iPhone from EE. 

by Gerkio56
Explorer

Re: Blocked iphone 5

Nothing to do with apple

by Brilliant Contributor
Brilliant Contributor

Re: Blocked iphone 5


@Gerkio56 wrote:

Nothing to do with apple


It's the price and the policy in place. Regardless if its apple or not.

 

Same on every network except Three (who don't lock their phones)


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
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by Grand Master
Grand Master

Re: Blocked iphone 5

@Gerkio56: Basically it's the EE T&Cs that you agreed when you signed-up.

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