09-09-2017 07:30 PM
I have a message asking me to connect via USB on my computer to open Hisuite. The address given is http://zh.ui.vmall.com/emotiondownload.php?mod=restore
Does anyone know anything about this? I can do nothing on the phone. I have requested an unlock but cannot get into the phone to read the message sent by EE and I am not able to get into the email address to which they will also send information. Thanks in advance for any help.
09-09-2017 08:46 PM
What were you trying to do before this happened?
That site is huawei, so I assume you have one of their phones. The software is their PC suite which you can run recovery.
10-09-2017 11:06 AM