20-09-2018 05:54 PM
@Jon74 EE try to achieve unlocks in 72 hours not that it will be done in 72 hours it can take up to 10 days . It does state this when filling out the online unlock request form.
20-09-2018 07:18 PM
21-09-2018 02:13 PM
I recently unlocked my iPhone. I rang customer services, paid my £8.99 I was told it’d take 48 hours, I also received a text telling me it’d be done within that timeframe and I’d receive a further text once done. Less than 24 hours later I attempted to put a different network sim in my previously locked device, to my amazement it worked, I didn’t receive any notification it was successfully unlocked (I still haven’t and it’s been a week). My advice would be to try another sim if you haven’t already. In my experience the unlocking procedure is first class, the communication is perhaps lacking.